CHARLESTON-ROOTED / OPEN TO THE RIGHT FIT
Help customers understand what you offer and get in touch. Work directly with Ian on a new website, updates to your existing site, or a better way to receive inquiries. Based in Charleston, with remote projects welcome across the Southeast.
Charleston-rooted Southeast projects welcome
01 / WHAT WE DO
Start with a website that explains your work. Get help keeping it up to date, setting up search, or making sure inquiries reach the right person.
01 / WEBSITE BUILDING
A sharp, mobile-friendly website that shows what you do, makes it easy to get in touch, and feels like your business. New builds and focused refreshes are priced by scope.
Let’s talk about your website02 / WEBSITE CARE & MANAGEMENT
Keep your website useful with checks and updates that fit the way you use it. We agree what is included, how often we check it and when you can reach us. Extra repairs are quoted separately.
Talk about website care03 / SEO & SEARCH
We check indexability, sitemap, Search Console, page speed, and page clarity, then recommend or scope fixes. We focus on improvements we can explain, not ranking promises.
Talk about search04 / EMAIL & INQUIRY SYSTEMS
Make it easier to follow up when someone gets in touch. We review your website form and email setup, then test any changes with you. Your quote includes any separate email-service costs.
Let’s talk about your emailMEET INBOUND DESK
See how Inbound Desk could help your team sort incoming email and spot what needs a reply. Try the sample inbox, then talk to us about a pilot for your business.
Sample emails only. Your inbox stays private and nothing is sent.
Optional product in development: Custom agentic responses. Tailored replies and follow-up workflows built around your approved business information. Ask us about a scoped pilot.
Start with one useful improvement. Build from there.
02 / SEE THE CUSTOMER HANDOFF
A customer asks for help through your website. See how their request could be organized, a reply prepared, and the next action left with you for review.
This is a simulated example, not live AI. No messages are sent and no calendar is connected.
“Hi! We’d love some help with our home. Could we arrange a time to talk?”
EXAMPLE BUSINESS · SAMPLE DATA · NOTHING SENT
Choose a workflow, then run the example.
Written sample, not generated by live AI. Nothing sent.
03 / BUILT HERE, WITH YOU
Hi, I’m Ian. I build websites and practical systems for independent service businesses, starting in the Charleston area. If your business is elsewhere, we can still talk about whether the project is a good fit. You work directly with the person building your project—from the first conversation to the final handoff.
We start with what needs improving, not a list of tools to sell you. Sometimes a simpler website is the right answer.
Clear decisions, plain-English explanations, and human review where it matters. Helpful automation, not a black box.
A focused scope, an agreed price, and a handoff you can understand. Ongoing support is discussed up front.
04 / HOW WE WORK
Clear scope. An agreed price. A real person to work with. Let’s keep it straightforward.
Tell us what’s working, what’s getting in the way, and where you’d like your business to go.
You get a focused recommendation with clear deliverables, pricing, and an agreed timeline before we build.
We build, review it together, and walk you through the finished work. Nothing launches without your approval.
05 / THE PRACTICAL DETAILS
You don’t have to know the technology.
Just tell us what you’d like to improve.
Yes. We can start by reviewing your existing website, its content, and how it’s built. We’ll recommend a refresh when that makes sense, and explain when a rebuild would be more practical.
Not necessarily. We first look at the tools you already use and what connections they support. Any new subscriptions, integration limits, or required changes are discussed before work starts.
You might need a small fix, one page or a larger website. We help you choose a useful starting point and explain the work, price, included changes and any ongoing costs before you decide. If services overlap, you won’t be charged twice for the same work.
That’s a design decision we make with you, not a default promise. For sensitive or customer-facing tasks, we can build in review and approval. Each workflow needs its own testing, access controls, and agreed limits.
GOOD WORK STARTS WITH A CONVERSATION
Tell us about the website you need, the one you want to improve, or an inquiry process that slows you down. We’ll discuss a sensible next step.
Charleston-rooted · Open to projects elsewhere